Morro Bay Recovery

Client’s Bill of Rights

As a client of Morro Bay Recovery, a drug and alcohol rehabilitation center in the state of California, you are entitled to the following rights, as mandated by California Health and Safety Code (HSC) Sections 11857, 11857.1, 11857.2, 11857.3, 11857.4, 11857.5, 11831.7, and Behavioral Health Information Notice (BHIN) 23-045. These rights are designed to ensure that you receive respectful, ethical, and client-centered care during your treatment.

1. Right to Respectful Treatment

  • You have the right to receive considerate, respectful, and dignified care at all times.
  • You have the right to care that is free from discrimination or harassment based on race, color, religion, national origin, age, gender, gender identity, sexual orientation, disability, or any other characteristic protected by law.
  • You have the right to be treated with compassion and without judgment, fostering a supportive and understanding therapeutic environment.

2. Right to Privacy and Confidentiality

  • You have the right to privacy regarding your personal and medical information.
  • All communications and records pertaining to your care and treatment will be kept confidential, except as required or permitted by law.
  • You have the right to be informed of circumstances where confidentiality may be breached and provided with an explanation of those legal requirements.

3. Right to Informed Consent

  • You have the right to be fully informed about your treatment options, including potential benefits, risks, and alternatives.
  • You have the right to consent to or refuse treatment at any time, unless otherwise mandated by law or deemed a medical necessity for your safety.
  • You have the right to receive a clear and comprehensive explanation of your treatment plan.

4. Right to Participate in Treatment Planning

  • You have the right to be actively involved in developing, reviewing, and modifying your individualized treatment plan.
  • Your input and preferences will be respected and incorporated into your treatment goals and strategies.
  • You have the right to collaborate with your care team to identify and achieve meaningful recovery milestones.

5. Right to File Grievances

  • You have the right to express concerns, complaints, or grievances regarding your treatment without fear of retribution or negative consequences.
  • You have the right to receive a prompt and fair response to any complaints.
  • Grievances may be submitted to [Facility Grievance Officer Contact Information], and you may also contact the Department of Health Care Services if you believe your rights have been violated.
  • You have the right to receive a written explanation of the resolution process and outcomes of your grievance.

6. Right to Access Care

  • You have the right to access timely and necessary care appropriate to your needs.
  • You have the right to receive treatment in a safe, clean, and supportive environment.
  • You have the right to access the facility’s resources and programs designed to facilitate recovery.

7. Right to Freedom from Abuse or Neglect

  • You have the right to be free from physical, emotional, or sexual abuse, neglect, exploitation, or any form of harm.
  • You have the right to report any incidents of abuse or neglect to appropriate authorities
    without fear of reprisal.

8. Right to Communication

  • You have the right to reasonable access to communication with family, friends, and other support persons, as outlined in your treatment plan.
  • You have the right to be informed of any restrictions on communication and the rationale for such restrictions.

9. Right to Cultural and Religious Considerations

  • You have the right to receive care that respects your cultural, spiritual, and religious beliefs and practices.
  • You have the right to request culturally sensitive services and accommodations as part of your treatment plan.

10. Right to Transparent Policies

  • You have the right to be informed about the facility’s policies, including discharge and referral policies, in a clear and understandable manner.
  • You have the right to know about any costs associated with your treatment and receive a detailed explanation of charges upon request.
  • You have the right to access and review facility policies that directly impact your
    treatment and care.

11. Right to Safe and Ethical Treatment Practices

  • You have the right to receive treatment from qualified and licensed professionals.
  • You have the right to care that adheres to ethical and professional standards established by state and federal laws.
  • You have the right to receive evidence-based treatment services that prioritize your safety and well-being.

12. Right to Prohibitions Against Unethical Practices

You have the right to be protected from any form of unethical treatment, including but not limited to:

  • Misrepresentation of services.
  • Coercion or undue influence to participate in treatment programs.
  • Exploitation of any kind, including financial or emotional.

13. Section 11857.3 Prohibitions
Section 11857.3 prohibits:

  • Misleading advertising or promotion of services.
  • Financial arrangements or kickbacks that exploit clients.
  • Any form of patient brokering or undue influence to enroll in a specific facility.
  • Coercion or threats to continue treatment against the client’s will.

14. Right to Terminate Treatment

  • You have the right to discontinue treatment at any time, subject to applicable discharge policies and procedures.
  • You have the right to receive information about the potential consequences of discontinuing treatment.
  • You have the right to receive referrals or assistance in accessing alternative services if you choose to terminate treatment.

Acknowledgment of Rights

By signing below, I acknowledge that I have received, read, and understood my rights as a client at Morro Bay Recovery.

Client Name:

Signature:

Date:

For any questions or concerns regarding your rights, please contact [Facility Contact Information] or the California Department of Health Care Services at Department of Health Care Services (DHCS), Office of Legal Services, 1501 Capitol Avenue, MS 0010, Sacramento, CA 95814, Phone: 1-800-952-5253, Email: [email protected].

Furthermore, feel free to contact us for any reason and if you have any questions, concerns, or requests.

Contact Information

Morro Bay Recovery
2460 Main Street,
Morro Bay, California, 93442
+1 (805) 772-2212