Patient Bill of Rights at Morro Bay Recovery

Morro Bay Recovery Patient Bill of Rights and Responsibilities

A Morro Bay Recovery Patient referred to herein as "patient" or "patient's" or "Patient" or "The Patient" or "the patient’s" or "the patient" has the right to be informed of their rights and responsibilities before the initiation of care and services at Morro Bay Recovery. If a patient is not able to comprehend these rights and responsibilities as documented here in the Morro Bay Recovery Patient Bill of Rights and Responsibilities, then the patient’s family or guardian may exercise these rights as described below.

PATIENT RIGHTS:

To receive services appropriate to patient needs without unlawful restriction.
To have access to necessary professional services.
To be informed of available services.
To be informed of the ownership and control of the Morro Bay Recovery organization.
To be informed about liability insurance coverage.

PATIENT CARE:

To be involved in recovery care planning and informed of anticipated termination or transfer of service.
To receive reasonable continuity of recovery care.
To be informed in advance about recovery care and recovery treatment, including any changes.
To be informed about technical procedures and their purpose.
To receive recovery care from qualified staff.
To be referred to other agencies and informed of any financial benefit.

RESPECT AND CONFIDENTIALITY:

To be treated with consideration, respect, and dignity.
To have property treated with respect.
To have communication in a language or form you understand.
To maintain confidentiality of clinical records.
To be informed of disclosure policies.

FINANCIAL ASPECTS OF RECOVERY CARE:

To be informed of payment expectations and changes not covered insurance.
To receive information orally and in writing.

SELF-DETERMINATION:

To refuse recovery care and recovery treatment to the extent permitted by law.
To be informed of advance directives rights under state law.
To have advance directives followed.
To be informed of advance directive implementation policies.
To receive recovery care with or without advance directives.
To be informed about emergency procedures.
To participate in consideration of ethical issues.

COMPLAINTS:

To voice complaints and grievances without reprisal or discrimination.
To be informed of the procedure to voice complaints and grievances.
To register complaints with Morro Bay Recovery Management.
To be informed of the State Hotline for complaints.

PATIENT RESPONSIBILITIES:

To provide complete and accurate information.
To inform the Morro Bay Recovery organization of appointment changes.
To treat Morro Bay Recovery staff with respect.
To participate in and follow the plan of recovery care.
To provide a safe environment for recovery care.
To cooperate with the Morro Bay Recovery staff and ask questions when needed.
To assist with billing and payment issues.
To inform the Morro Bay Recovery organization of problems or dissatisfaction with services.

Morro Bay Recovery upholds these rights and responsibilities to ensure high-quality recovery care for all patients.

Feel free to contact us for any reason and if you have any questions, concerns, or requests.

Contact Information

Morro Bay Recovery
2460 Main Street,
Morro Bay, California, 93442
+1 (805) 772-2212